Citizen's complaints, Part 2: Emotions and perceptions lead to complaints against Bay City police

When a citizen complained in 2009 that a Bay City police officer went too far by shouting at her during a traffic incident, it was up to police officials to determine if the complaint had merit. Ultimately, the complaint was sustained and the officer reprimanded. Another complaint, this one from 2007, involved a school liaison officer aggressively escorting a parent from a Bay City middle school. That complaint was also sustained. Bay City Police Chief Michael Cecchini says such incidents are rare, but admits they do happen. Usually it's a matter of the officer letting their emotions get the better of them, which can lead to a citizen's complaint. "The officers are people too, and sometimes their emotions can get the best of them,” he said. Other law enforcement officials agree.

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